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Automotive
 Porsche AG
Audi AG
Volkswagen AG
Volkswagen Financial
 Services (FS)
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Porsche AG
 IT Strategy - Architecture
CRM Process Model, Project Roadmap
Global Development and Roll-Out
Volkswagen AG / FS
IT Strategy - Architecture
CRM Process Model, Project Roadmap
Business Blueprint & Final Concept,
Project Supervision
Design Call Centre Process and GUI
Process Model
Roll-Out CRM for Retail (B2C)
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Manufacturing
Siemens AG
Hilti Corporation
Mettler Toledo
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Siemens AG
Project Management, Control of
System Development
Project Setup, Conceptual Design
Design of Departmental Strategy
and Team Coaching
Hilti Corporation
Project Roadmap
Process and GUI Design, Training
Upgrade Concept CRM
Operations Concept CRM
Mettler Toledo
CRM Implementation, Concept,
Project Roadmap
Change Management IT
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Retail / Consumer Products
Bertelsmann
Bosch and Siemens
Domestic Appliances
Beiersdorf AG
Gerry Weber AG
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Bertelsmann
Design of CRM Strategy and Roadmap
Project Management and Roll-Out
CRM Strategy, Design of IT Strategy
Process Analysis and RFI
Bosch and Siemens Domestic
Appliances
CRM Implementation, Conceptual Design,
Project Roadmap
Shaping of CRM Strategy
Beiersdorf AG
Development of CRM Strategy
Process Model, Project Roadmap
Gerry Weber AG
Strategy Consulting
Outsourcing as solution for new sales
organizational structure
Business Process Outsourcing
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Media
Bertelsmann
Sonopress
IP (RTL Group)
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Sonopress
Development of CRM Strategy and
Project Roadmap
Project Management and Roll-Out
IP
Business Process Analysis and
-Modeling
Development of CRM Strategy
Implementation Consulting
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