CUSTOMERS

Automobil

Hightech Industrie

Trade & Consumer Goods

Banking & Insurance

Automobil

VOLKSWAGEN

  • Support group program Lead One Digital Platform (connecting vehicle and customer process and IT)
  • Overall project lead CRM@VWG
  • Project lead rollout CRM Spain and Russian
  • Project lead template rollout Dealer Management System
  • Project lead CRM Template Development
  • Support organization transfer into Car.Software-Organisation (cSO) for VX/G4S

AUDI

  • Project Management ODP (One Digital Platform)
  • IT-strategy and –architecture for Audi ODP
  • Support organizational transfer for digital business requirements in Sales Support

ŠKODA AUTO

  • Program management rollout digital ecosystem Skoda sales, service and marketing for 28 markets (from end customer to B2B)
  • Project agilizing based on SAFe
  • Steering of the organization transfer evoked by the project rollout (HQ- and Market-Levels)

SEAT

  • Requirements management and steering of the rollout of SEATs digital ecosystem including connecting to the groups  ODP
  • Transformation of the sales/marketing projects into SAFe methodology
  • Rollout CRM@VWG into the SEAT Organisation
  • Support SEATs transfer to the  Car.Software-Organisation with respect to sales / marketing projects

JOYSON SAFETY SYSTEMS

  • Business Lead worldwide template rollout based on SAP S/4Hana
  • Project Set-Up Business Program Lead
  • Implementation of an agile program und communication structure (JIRA based)

Hightech Industrie

HILTI

  • IT strategy, define target system landscape
  • Project roadmap
  • Upgrade CRM concept, develop operational CRM concept
  • Project management

ZEISS

  • Program lead SAP CRM based on a strong template approach
  • Sales force and service management incl. reporting and mobile access
  • worldwide rollout

SAMSON

  • Project review and audit for a worldwide ERP-Rollout
  • Coaching of the internal program lead

TÜV RHEINLAND

  • Definition and alignment of a CRM@TÜV Rheinland – Marketing consolidation process models
  • Support of the program lead in project set-up and internal stakeholder management

METTLER TOLEDO

  • Support internal program lead in a  global rollout ERP / CRM
  • Definition of new IT-structures and the project rollout approach
  • Project review

BOSCH

  • Project lead rollout of a SAP Business One Solution
  • Project agilizing
  • Project rollout in 6 month

Trade & Consumer Goods

DAW | CAPAROL | ALPINA

  • S/4Hana Project-Review, rollout planning and buy-in  including board-sign-off
  • Set-up of the project organization, program lead of the template definition
  • Program lead rollout phase from pilot to first go live in January 2020
  • Operational project lead further rollout markets

SCHENCK PROCESS

  • S/4 Hana program lead, project set-up / review and operative project lead
  • Harmonizing  of process- und ERP-landscapes in  ONE ERP for all Schenck processes
  • Project agilizing and rollout of a  SAFe based project approach

LANDGRAD

  • Development of a E-Commerce strategy
  • Extensive requirements management with detailed interviews with management, customers and suppliers
  • Roadmap / decision proposal

BERTELSMANN

  • Development of CRM strategy and roadmap
  • Project management ERP implementation
  • Define roadmap for IT services
  • Advise process-analysis and RfP

NUTRECO

  • Project lead for global ERP implementation
  • System template design and configuration
  • Global roll-out

CELESIO

  • Project lead group ERP implementation
  • Advise RfP for implementation partner
  • Lead process analysis and documentation

Banking & Insurance

ING DIBA

  • Support internal program lead of project “Welcome“ for the rollout of a new customer platform – process, IT and major legacy system integration
  • Stakeholder Management within the group for the project and the underlying strategy

VW FINANCIAL SERVICES

  • Development of CRM core system for Financial Services
  • Introduction and roll-out of the call centre solution for Financial Services
  • Integration concept Financial Services to SWP

FIDUCIA GAD

  • CRM analysis and strategy (current and target)
  • Develop CRM roadmap
  • Presentation to board of directors

GOTHAER

  • CRM Rollout: Agency system , campaigned management, call centre
  • Multichannel solution with the goal to improve the sales structures fundamentally
  • Coaching program management, risc  management