CUSTOMERS
Automobil
Hightech Industrie
Trade & Consumer Goods
Banking & Insurance
Automobil
VOLKSWAGEN
- Support group program Lead One Digital Platform (connecting vehicle and customer process and IT)
- Overall project lead CRM@VWG
- Project lead rollout CRM Spain and Russian
- Project lead template rollout Dealer Management System
- Project lead CRM Template Development
- Support organization transfer into Car.Software-Organisation (cSO) for VX/G4S
AUDI
- Project Management ODP (One Digital Platform)
- IT-strategy and –architecture for Audi ODP
- Support organizational transfer for digital business requirements in Sales Support
ŠKODA AUTO
- Program management rollout digital ecosystem Skoda sales, service and marketing for 28 markets (from end customer to B2B)
- Project agilizing based on SAFe
- Steering of the organization transfer evoked by the project rollout (HQ- and Market-Levels)
SEAT
- Requirements management and steering of the rollout of SEATs digital ecosystem including connecting to the groups ODP
- Transformation of the sales/marketing projects into SAFe methodology
- Rollout CRM@VWG into the SEAT Organisation
- Support SEATs transfer to the Car.Software-Organisation with respect to sales / marketing projects
JOYSON SAFETY SYSTEMS
- Business Lead worldwide template rollout based on SAP S/4Hana
- Project Set-Up Business Program Lead
- Implementation of an agile program und communication structure (JIRA based)
Hightech Industrie
HILTI
- IT strategy, define target system landscape
- Project roadmap
- Upgrade CRM concept, develop operational CRM concept
- Project management
ZEISS
- Program lead SAP CRM based on a strong template approach
- Sales force and service management incl. reporting and mobile access
- worldwide rollout
SAMSON
- Project review and audit for a worldwide ERP-Rollout
- Coaching of the internal program lead
TÜV RHEINLAND
- Definition and alignment of a CRM@TÜV Rheinland – Marketing consolidation process models
- Support of the program lead in project set-up and internal stakeholder management
METTLER TOLEDO
- Support internal program lead in a global rollout ERP / CRM
- Definition of new IT-structures and the project rollout approach
- Project review
BOSCH
- Project lead rollout of a SAP Business One Solution
- Project agilizing
- Project rollout in 6 month
Trade & Consumer Goods
DAW | CAPAROL | ALPINA
- S/4Hana Project-Review, rollout planning and buy-in including board-sign-off
- Set-up of the project organization, program lead of the template definition
- Program lead rollout phase from pilot to first go live in January 2020
- Operational project lead further rollout markets
SCHENCK PROCESS
- S/4 Hana program lead, project set-up / review and operative project lead
- Harmonizing of process- und ERP-landscapes in ONE ERP for all Schenck processes
- Project agilizing and rollout of a SAFe based project approach
LANDGARD
- Development of a E-Commerce strategy
- Extensive requirements management with detailed interviews with management, customers and suppliers
- Roadmap / decision proposal
BERTELSMANN
- Development of CRM strategy and roadmap
- Project management ERP implementation
- Define roadmap for IT services
- Advise process-analysis and RfP
NUTRECO
- Project lead for global ERP implementation
- System template design and configuration
- Global roll-out
CELESIO
- Project lead group ERP implementation
- Advise RfP for implementation partner
- Lead process analysis and documentation
Banking & Insurance
ING DIBA
- Support internal program lead of project “Welcome“ for the rollout of a new customer platform – process, IT and major legacy system integration
- Stakeholder Management within the group for the project and the underlying strategy
VW FINANCIAL SERVICES
- Development of CRM core system for Financial Services
- Introduction and roll-out of the call centre solution for Financial Services
- Integration concept Financial Services to SWP
FIDUCIA GAD
- CRM analysis and strategy (current and target)
- Develop CRM roadmap
- Presentation to board of directors
GOTHAER
- CRM Rollout: Agency system , campaigned management, call centre
- Multichannel solution with the goal to improve the sales structures fundamentally
- Coaching program management, risc management